%0 Journal Article %T Employee performance assessment as a basis for HR management system development %A Danilova, V.. %A Morozova, L.. %A Ananev, A.. %A Litvinova, E.. %K Professional competences of service industry personnel, key effectiveness indices, benchmarking, staffing, self-esteem and stress resistance, integrated HR department, employee performance assessment, automated employee performance assessment %J Services in Russia and abroad %D 2014 %N 8 %P 10 %I Russian State University of Tourism and Service