%0 Journal Article
%T Employee loyalty in the hospitality industry and ways to develop organizational citizenship behaviour
%A Chernova , D..
%A Morozova, L..
%A Popravkina , A..
%K employee loyalty, hospitality industry, efficiency, formation, a hotel’s image, family-management, time-management
%J Services in Russia and abroad
%D 2014
%N 8
%P 11
%I Russian State University of Tourism and Service