TY  JOUR
TI  Employee loyalty in the hospitality industry and ways to develop organizational citizenship behaviour
KW  employee loyalty
KW  hospitality industry
KW  efficiency
KW  formation
KW  a hotel’s image
KW  family-management
KW  time-management
JO  Services in Russia and abroad
AU  Chernova , D..
AU  Morozova, L..
AU  Popravkina , A..
PY  2014
IS  8
PB  Russian State University of Tourism and Service