%0 Journal Article %T Service and quality of medical services %A Danilina, E.. %A Yakovleva, E.Y. %A Butova, T.G. %A Beloborodov, A.. %K medical services, service, service quality, customer satisfaction with the quality of health services. %J Services in Russia and abroad %D 2014 %N 8 %P 9 %I Russian State University of Tourism and Service