00552naa#a2200169#i#4500001001400000005001700014011001400031100004100045101000800086102000700094200011600101210007000217215001000287608002700297700002300324856003500347EN\\bibl\633220240518173101.6##a1995-042X##a20150722b2015####ek#y0engy0150####ca0#aRUS##aRU1#aTendencies of development of the concept of service management: analysis of foreign researcheseJournal article1#aCHERKIZOVOcRussian State University of Tourism and Serviced2015##a0 с.##aJournal article2local#1aIlkevichgSergey  4#aservice-rusjournal.editorum.ru